Remote Customer Service Role

Join a Global Automotive Leader Customer Service Role (German Speaker)

Location : Remote (from Coimbra to the North of Continental Portugal)

Office Base : Braga

Start Date : 12 June 2025

Contract Type : FullTime Permanent

About the Role

Are you ready to take your career to the next level with one of the worlds most renowned premium automotive brands Were looking for passionate Germanspeaking Customer Service Specialists to join our dynamic support team. Youll play a key role in delivering toptier service experiences to clients across Europe all from the comfort of your home in northern Portugal.

What Youll Do

• Be the voice of a leading global car manufacturer (brand confidential) handling inbound calls emails and chats

Support customers with a range of topics from technical inquiries to general service support

Ensure customer satisfaction by delivering clear empathetic and solutionoriented assistance

Collaborate with internal departments to resolve complex cases

Work in a fastpaced multilingual environment with the highest standards of quality

Languages Required

English B2 (intermediate proficiency)

Schedule

2 rotating days off per week

Full remote working model (after initial training)

Flexibility is key this role requires availability across different shifts including nights and weekends

Compensation & Benefits

Complexity Bonus : 80 EUR / month (x11 months / year)

Position Bonus : 20 EUR / month

Meal Allowance : 7.23 EUR / day (net)

Private Health Insurance : Provided from day one (100% free after 6 months)

Full remote setup career development opportunities with a global industry leader

Who You Are

Comfortable with working on a rotational shift schedule

Thrive in a remote multicultural environment

Hiring Process

Language Assessment (German and English)

Client Interviews (in German)

Why Apply

Work from home with a supportive friendly team

Grow your career in customer service with real development pathways

Ready to accelerate your career Apply now and become part of something exceptional.

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1