Italian Sales Advisor - Remote in Portugal

Key Responsibilities

• Customer Interaction : Handle incoming user requests via telephone email and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers.
• Customer Satisfaction : Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.
• Customer Service : Deliver highcalibre customer service for postsales requests including delivery warranties and refunds.
• Sales Support : Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
• Sales Goals : Achieve sales goals set on a quarterly basis while providing an excellent customer experience.
• Order Management : Log and follow up on orders or requests capturing all required data elements in CRM as mandated by clients policies and products.

Candidate Profile

Schedule

Salary Conditions

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Key Skills

Sales Experience,Presentation Skills,SAAS,Customer Service,Google Docs,Organizational skills,Growing Experience,Communication skills,Retail Sales,Enterprise Sales,Medicare,Lead Generation

Employment Type : Full Time

Experience : years

Vacancy : 1