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Guest Relations JNcQUOI Lisbon

Guest Relations JNcQUOI Lisbon

Amorim Luxury GroupPortugal, Portugal
Há +30 dias
Descrição da vaga

We are currently looking for a Guest Relations to join our team.

This role will be responsible for

  • Welcoming our customers;
  • Manage appointments in our reservations system and organize cloakroom;
  • Manage Jncquoi At Home requests and sales whenever necessary;
  • Continuously build and improve our CRM database with all our customers information and individual preferences respecting RGDP compliance;
  • Provide all information about Jncquoi concept, service and locations;
  • Ensure compliance with all health and quality standards;

About you

  • Previous experience in similar roles;
  • Reservation and CRM Systems knowledge (Covermanager & Salesforce);
  • Excellent communication skills and empathy;
  • High level of personal organization and attention to detail;
  • Fluent in English (other languages will be a plus).
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    Lisbon • Portugal, Portugal