Ai Implementation Operations Associate - Ai Solutions Team

AI Implementation Operations Associate - AI Solutions Team

Lisbon, Portugal | Full-time | Hybrid

Join Our Solutions Team - Ensure Excellence in AI Implementation

About the Role

As an Operations Associate on the Solutions team, you will be the quality gatekeeper and operational backbone of our AI implementations. You'll ensure every client solution meets our high standards before deployment, while keeping our Solutions team running efficiently. This role combines QA expertise, customer-facing support, and operational excellence to deliver flawless AI transformations.

You'll work directly with our Solutions team and AI Engineers teams to test, validate, and optimise AI agent deployments. This is perfect for someone with a strong Operations and Quality background who wants to apply their skills to cutting-edge AI implementations while maintaining direct client contact.

Key Responsibilities

Quality Assurance & Testing

• Lead quality assurance processes for all client AI implementations before go-live
• Develop and execute test cases for AI agent workflows and integrations
• Identify bugs, edge cases, and potential issues in solution designs
• Create quality assurance checklists and validation protocols for the Solutions team
• Maintain quality standards across all solution deployments

Process Improvement

Solutions Operations Support

Customer-Facing Activities

What We Are Looking For

Essential Requirements

Technical Skills

Key Attributes

Why This Role Matters

You'll be the guardian of quality for our AI implementations - ensuring every client gets a flawless solution. Your work directly impacts customer satisfaction, reduces support tickets, and enables our Solutions team to scale efficiently. This is a unique opportunity to apply QA expertise to AI implementations while gaining exposure to diverse industries and use cases.

Ready to Build the Future?

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