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Italian Customer Support Specialist remote in Portugal

Italian Customer Support Specialist remote in Portugal

Recruit4Work SLPorto, Porto District, PT
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Porto and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬

Help keep social media safe and positive!

Do you love helping people, speaking multiple languages, and working with smart tech? Join a fast-growing team that’s changing how small businesses accept payments!

We’ve created a simple device that lets entrepreneurs take card payments anywhere , just by using their smartphone. We believe in fair pricing, easy setup, and supporting small merchants —because everyone deserves a chance to grow.

As a Customer Support Specialist , you’ll support customers in Italian by answering questions and helping them use our payment products.

Your Tasks

  • Support customers via phone, email, chat, and social media
  • Help merchants with their products, services, and account questions
  • Work closely with other teams like Sales and Marketing
  • Suggest ways to make our customer service better and smoother
  • Document cases and feedback clearly

What We’re Looking For

  • You speak Italian fluently and have a good level of English
  • You’re confident using smartphones, tablets, and computers
  • You’re friendly, patient, and love talking to people
  • You’re curious, like solving problems, and don’t give up easily
  • You stay calm and organized, even when it gets busy
  • You care deeply about making customers happy
  • Experience in a contact center or support team is a plus
  • What We Offer

  • New and modern office.
  • Full training to help you succeed.
  • Relocation support (if applicable).
  • We promote inter-company mobility to work at any of our sites around the world.
  • Private health insurance, free after six months
  • Competitive wages (14 monthly payments per year) + bonus
  • Location

    Porto - Remote, Portugal

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    Customer Support Specialist • Porto, Porto District, PT