Job Title : German Customer Service Representative
Location : Lisbon
Job Description :
We are looking for a dedicated and motivated German Customer Service Representative to join our team. In this role, you will provide exceptional support to our German-speaking customers and help resolve their inquiries effectively.
Responsibilities :
- Assist customers via phone, email, and chat, addressing their questions and concerns in German.
- Ensure customer satisfaction by providing timely and professional support.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to resolve complex issues and enhance customer experience.
- Stay informed about product updates and company policies to provide accurate information.
Requirements :
Native or fluent German speaker, with strong written and verbal communication skills.Proficiency in English is a plus.Previous experience in customer service is preferred.Strong problem-solving skills and the ability to work under pressure.Familiarity with CRM systems and basic computer skills.Working Conditions :
Full-time position with flexible working hours.Competitive salary and benefits.Opportunity for professional development and career advancement.If you are passionate about delivering outstanding customer service and have a strong desire to help others, we would love to hear from you!