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Polish and English Speaker Customer Advisors - Lisbon

IntelciaLisboa, Portugal

Há +30 dias

Descrição da vaga

As a global outsourcing company, we take care of processes and functions to help our clients to stay focused on their goals and core missions.

We are currently looking for Polish and English Speaker Customer Advisors!

At Intelcia Portugal we have the job for you!

Your new role

With the tools acquired during our initial training, you will be in charge of handling customer requests by answering incoming calls
Answer to customer requests in an effective and timely way, ensuring a high-quality service is provided
Providing product and tool support to improve customers experience
Administrative tasks : documentation management and database updating

What you need to succeed

Polish and Englishfluent or bilingual

Computer literacy (easily browse different software programs in parallel)

Previous experience in customer service is a plus

Excellent communication skills (you are comfortable communicating with customers using several channels)

Ability to multi-task by working independently, while being a team player

What the company can offer you

A corporate culture, based on management with values and human DNA

Initial paid training and employment contract

Health insurance after 6 months in the company

Attractive and motivating salary and bonuses (basic salary + meal basket + performance bonus)

Residence in Portugal required

At Intelcia, we are excited about your success.

Intelcia #WeDream #WeCare #WeDo #BeGreatTogether

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Customer And English • Lisboa, Portugal

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