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Dutch Customer Support in Portugal

Dutch Customer Support in Portugal

Cross Border TalentsCoimbra, Coimbra, Portugal
Há 6 dias
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Grow Your Career in Customer Support!

Do you enjoy solving problems and positively impacting peoples daily lives Were looking for a proactive and enthusiastic Customer Support to join our energetic team. If you excel in dynamic environments and love connecting with others this opportunity is for you.

Role Overview :

In this role youll support customers via phone chat email and social media by resolving issues related to accounts transactions and technical concerns. Your mission will be to ensure smooth and satisfying customer interactions every step of the way.

Key Responsibilities :

  • Provide topquality assistance across multiple communication platforms

Support users with account creation verification login and payment concerns

Troubleshoot technical issues promptly and effectively

Act as a dependable point of contact especially for sportsfocused clients

Communicate with empathy and clarity to strengthen customer relationships

Follow company policies and maintain service excellence

Contribute ideas to improve workflows and elevate the customer experience

Requirements :

  • Fluent in Dutch (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Portuguese Residency Card
  • 01 year of experience in customer support
  • Strong leadership analytical and communication skills
  • Eagerness to learn and grow

    • Why Join Us :

  • Competitive Salary : We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
  • Meal Allowance : Enjoy a meal allowance to keep you energized during working hours
  • Health and Life Insurance : Benefit from comprehensive coverage to support your wellbeing.

    • Remote Work : Enjoy the flexibility of working from home

    Relocation Package : Receive support if relocating to ensure a smooth transition

    Ready to take on this exciting opportunity Apply today and lets connect!

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Customer In Portugal • Coimbra, Coimbra, Portugal