French Advisor for Action Cameras - Lisbon, Portugal

Lisboa, Portugal, PT
Sitel
Este emprego não está disponível em seu país.

Come and work with us.

How about to work in a support team focused on the sporting and adventurous public?

Are you French native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon ?

So we have the perfect opportunity for you!

Your future project : join our French Customer Support team.

Our client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the Top 10 Best Brand Channels on Youtube .

As a customer service specialist in this project, your daily responsibilities will include :

  • Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing software
  • Offering solutions for customers demands by identifying and troubleshooting with the available resources
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have :

  • Native or proficient level of French (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

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