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Customer Service Representative
The lemon ConsultingBraga, PortugalHá 15 dias
Descrição do cargoNative / fluent in Portuguese (C2) and Spanish (at least C1) both verbal and written. Fluent in English (minimum B2 level) A higher education degree in a scientific or healthcare-related field (e.g. life sciences health sciences chemistry or a related discipline) this is a mandatory qualification. A strong interest in research and evidence-based practices. Excellent communication organizational and time management skills. Ability to work both independently and as part of a team in a dynamic environment. Opportunity to work with a leading global travel & tourism brand Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more!
Position : Customer Service Representative
Location : Braga Portugal
Work model : Remote
Employment type : fixed term (6 months)
Remuneration : Base salary
DUTIES AND RESPONSIBILITIES :
- Respond to information requests from professionals clients or other stakeholders regarding a specific product or service area.
- Manage incoming communications via email and phone providing accurate and timely support.
- Identify opportunities to enhance service delivery and propose actionable solutions.
- Participate in a rotating on-call schedule (approximately once every four months) to ensure service continuity.
REQUIREMENTS :
OFFER :
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1
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Customer Service Representative • Braga, Portugal