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French Customer Support Specialist in Porto

French Customer Support Specialist in Porto

Cross Border TalentsVila Nova de Gaia, Porto, Portugal
Há 12 dias
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Launch Your Journey as a Customer Success Specialist!

Become part of a vibrant team where innovation collaboration and agility are the keys to thriving in a dynamic fastpaced environment. If youre ready to elevate your career this is your chance!

Role Overview :

As a Customer Success Specialist youll serve as the goto contact for clients ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to toptier support.

Key Responsibilities :

  • Client Engagement : Respond to inquiries via phone chat and email with professionalism and care
  • Customized Solutions : Identify unique needs and provide tailored effective resolutions
  • Team Collaboration : Partner with teammates to enhance the overall customer experience
  • Record Keeping : Ensure accurate uptodate client data for smooth operations
  • Service Excellence : Build strong client relationships through trust consistency and quality service

Requirements :

  • Proficiency in French (C2 level)
  • Proficiency in English (B2 level)
  • EU citizenship or a Portuguese residency card
  • At least one year of experience in Customer Support or a related role.
  • Strong analytical leadership and communication abilities
  • Desire to learn and advance in the field

    • Why join us :

  • Competitive Salary : Your expertise and dedication are rewarded
  • Language Bonus : Additional rewards for your language proficiency
  • Meal Allowance : Daily support during your work hours
  • Health & Life Insurance : Comprehensive benefits for your wellbeing
  • Collaborative Team : Be part of a communicative and supportive work environment
  • Relocation Assistance : Smooth transition support for your move
  • Onsite Work Environment : Be part of a supportive and communicative team

    • Ready to Take Your Career to the Next Level Apply now and be a key player in delivering outstanding customer experiences while advancing your career!

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Customer Support Specialist • Vila Nova de Gaia, Porto, Portugal