Key Responsibilities :
- Deliver outstanding customer service through various channels including phone email and chat.
- Assist customers with inquiries regarding products and services ensuring their needs are met efficiently.
- Accurately document customer interactions and maintain updated records in our system.
- Collaborate with team members to resolve issues and enhance overall customer satisfaction.
- Stay informed about products and services to provide accurate information to customers.
- Participate in ongoing training and team meetings to improve skills and knowledge.
Requirements :
Native proficiency in French .Strong communication and interpersonal skills.Previous experience in customer service is preferred.Ability to work independently and as part of a team.Excellent problem-solving skills and a customer-focused mindset.Familiarity with computer systems and customer management software.Benefits :
Competitive salary based on experience.Opportunities for professional development and career advancement.Supportive and inclusive work environment.Additional perks and incentives.Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Experience : years
Vacancy : 1