Customer Care Cloud Services Company EUR 3 000 Welcome Bonus

Customer Care Cloud Services Company (French Language) EUR 3000 Welcome Bonus

Office Location is Av. MediterrneoLisboa Portugal

Salary is EUR 900 per month gross with bonuses

Discover the Potential of a Transformative Career

Are you ready to take the next step in your career We are a global leader in technology and services driving the success of brands around the world. We help iconic companies enhance their operations with innovative technology and integrated solutions operating in over 70 countries. Our dedication to excellence has earned us prestigious awards such as Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.

If youre eager to grow and be inspired joining our team as a Customer Service Representative in Lisbon Portugal (OnSite) offers you the chance to contribute to high performance and client satisfaction. Youll play an essential role in ensuring that operational goals are met and client expectations are exceeded through outstanding service efficiency and customer experience improvements.

Opportunities for Career Growth and Personal Development

We provide you with the training advanced technology and ongoing support needed to succeed. With us youll find abundant opportunities for both career advancement and personal development. Around 80 of our leadership team has been promoted from within showcasing the tremendous potential for growth. We offer a variety of FREE Learning and Leadership Development programs designed to help you achieve the career youve always dreamed of.

What Youll Do in This Role

As a Customer Service Representative you will :

Assist customers via phone email and chat addressing queries about orders subscriptions and invoices.

Deliver exceptional service to ensure an outstanding customer experience.

Follow up on customer inquiries until they are fully resolved meeting all commitments and deadlines.

Collaborate with various departments to ensure smooth processing of customer requests.

What Were Looking For

This role is a great fit if you :

Are proficient in French (written and spoken) and fluent in English (B2 level).

Have previous experience in customer relations.

Possess strong interpersonal and communication skills.

Are comfortable with Microsoft Office and other common software tools.

Are organized adaptable and able to work independently in a dynamic environment.

Even if you dont meet all of these qualifications we encourage you to apply! Well do our best to match you with the right role whether this one or another opportunity.

Whats in it for You

In this role we offer benefits that support your unique lifestyle :

Fulltime permanent contracts (negotiable based on your experience and client needs).

Competitive salary and performancebased bonuses.

A 3000 Welcome Bonus.

A central Lisbon location Portugal.

Comprehensive paid training and onboarding for the company and your specific project.

Career development programs specialized courses and language learning opportunities.

Be the Best Version of Yourself!

If this feels like the perfect next step in your career wed love to hear from you. Apply today and discover why so many top professionals worldwide choose us as their employer of choice.

Equal Opportunity Employer

We are proudly united as one team one company globally. We are committed to providing equal employment opportunities to all candidates promoting a workplace free from discrimination and harassment. Our hiring practices are based on business needs job requirements and qualifications without regard to race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other protected classification under applicable national laws.

Eligibility to Work

In accordance with Portugals law only applicants legally authorized to work in Portugal will be considered for this position.

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1