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Japanese Support Specialist.

Japanese Support Specialist.

Games Jobs DirectBraga, Portugal
Há +30 dias
Descrição do cargo

Key Responsibilities

  • Accurately translate emails, bugs and project documents between Japanese and English to ensure clear communication with clients
  • Support direct communication with Japanese clients over call and chats, ensuring clarity and adherence to cultural expectations.
  • Assist leads and project managers by facilitating better understanding of Japanese business manners and language nuances.
  • Collaborate within Japanese support team to facilitate easy handovers and mutual assistance among team members.
  • Act as a cultural and language training resource for other team members.
  • Ensure that all communications and documents are appropriately tagged and archived for future reference.
  • Assist with language testing or translation tasks when necessary.

Requirements

What we're looking for?

  • Language Skills : Fluent in Japanese and English with experience in professional translation.
  • Cultural Knowledge : Strong understanding of Japanese business culture and etiquette, preferably with experience working in Japanese companies.
  • Communication Skills : Excellent written and verbal communication abilities with attention to detail.
  • Team Collaboration : Ability to work effectively as part of a team, especially in a remote or virtual setting.
  • Technical Proficiency : Familiarity with project management tools such as JIRA and email management systems.
  • Educational Background is a plus : Degree in languages, communication, business, or a related field is preferred.

    • Applicants Requirements :

  • Candidates must have the Right To Work (Citizenship or a Working VISA) in Portugal.

    • Benefits

    What we offer :

  • Dynamic, multicultural and fun environment.
  • You will be working for the world's leading provider of videogame services.
  • A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
  • We care about the wellbeing of our employees and have a dedicated employee wellbeing program.
  • We empower our people and offer regular progression opportunities to ensure our employees flourish.
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    Support Specialist • Braga, Portugal