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Hybrid Customer Service Representative
Cross Border TalentsBraga, PortugalHá 15 dias
Descrição do cargoFluency in German (written and spoken) is mandatory. Good command of English for internal communication. Excellent communication and problem-solving skills. Ability to adapt to rotating shifts including nights and weekends. Comfortable working remotely with a stable internet connection. Previous experience in customer service is a plus but not required. Competitive salary and benefits. Fully hybrid position with flexibility. Comprehensive training to help you succeed. Opportunities for career growth within a supportive company culture.
Location : Hybrid (Based in Braga Portugal)
Key Responsibilities :
- Respond to customer inquiries via phone email and chat in German .
- Provide accurate information about products services and solutions.
- Resolve customer issues promptly or escalate complex cases to appropriate teams.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with the team to improve customer service processes.
Requirements :
What We Offer :
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1
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Customer Service Representative • Braga, Portugal