Helpdesk

Jobbex , a company that empowers people and organizations by matching great talent with great projects, is looking for the next Helpdesk to join one of our clients .

If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for you!

Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for.

Responsibilities :

• Provide 1st-level technical support via phone, email, or chat
• Log and manage incidents using an ITSM / ticketing tool
• Troubleshoot and resolve hardware, software, and network issues
• Escalate complex problems to 2nd-level support when necessary
• Maintain accurate documentation and ticket updates
• Collaborate with IT teams to continuously improve service quality

Requirements :

Enthusiastic ?

If this opportunity sounds like your next challenge, apply and lets talk