Global Ops Analyst (Marketing) - 100% Remote

Job Description

How You’ll Contribute

As  Global Marketing Operations Specialist  you'll be responsible for configuring, maintaining and optimizing marketing systems, while ensuring data integrity, user enablement, and cross-platform integrations to drive efficient and scalable marketing operations.

Key Responsibilities :

• Be responsible for marketing system configuration, maintenance and optimization
• Create, manage and document system processes and train all users on best practices
• Maintain and refine core items like CRM records, properties, lists, workflows, user management and GDPR compliance
• Implement lead scoring practices, lead sources, chatbots and marketing automation tactics to enable higher conversion
• Manage data imports according to campaign requirements ensuring data accuracy, hygiene and proper segmentation
• Be responsible for data security and governance coming in and flowing out the marketing systems
• Communicate to internal teams, identify pain points and prioritize enhancements for core marketing systems
• Drive cross-platform integrations (Salesforce inclusive) and partner with other system administrators and internal data teams
• Stay up-to-date on data & technology changes (internal and external) that can impact marketing technology stack
• Be part of the evaluation of future technology softwares to meet the challenges of the marketing team

Qualifications

What We’re Looking For :

Additional Information

What to Expect from Our Hiring Process

We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role) :

1️⃣ Intro Chat –  A first call with our Talent Acquisition Partner to explore mutual fit around relevant skills, value alignment, and motivation.

2️⃣ Hiring Manager Interview –  A deeper dive into your experience and aspirations with your future manager, who you’ll be reporting to in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too.

3️⃣ Business Case –  Dedicated prep time to showcase your problem-solving and strategic thinking, followed by a collaborative session with the hiring manager and team to walk through your findings  together.

4️⃣ References & Offer!

Why You’ll Love It Here

Global Benefits –  No matter where you are, you’ll have access to :

Healthcare insurance – so you can focus on what matters.

Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.

Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.

ESOP (Employee Stock Ownership Plan) after 6 months with us—because we believe in sharing our success!

Local Perks –  Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

Career Growth –  We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.

A Truly Global Team –  Work with talented people from all over the world in a diverse and inclusive environment.

Flexibility That Works for You –  Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note : At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In

At Docplanner, our values guide everything we do :

Focus on results –  we're here to make an impact.

Think like an owner –  take responsibility, drive outcomes.

Keep it simple, keep it lean –  smart solutions over complexity.

Be respectful and radically honest –  openness builds trust.

Learn and be curious –  growth is part of the job.

Don’t just take our word for it—check out our  Glassdoor  to hear what our people say!

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.