Spanish Customer Support Agent - Lisbon, Portugal

Travel to sunny Lisbon and work with the world's most famous brands!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?

Lisbon is a vibrant and charismatic city, and one of the finest capital cities in Europe. The city boasts a glorious climate, lively nightlife, historic monuments, and a range of activities that will entertain visitors of all ages and dispositions.

There is a lot to see and do - come and join our ever-growing Customer Care team in Lisbon!

Our client

Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in awesome Portugal!

Job Description

As a Customer Support Agent, your role is, together with your team, to handle customer issues in a friendly, effective and professional manner via e-mail, chat, and phone.

• Be creative, friendly, and solution-oriented with customers and colleagues
• Understand the need to meet expectations, rise above them, and go that extra mile for customers
• Show a flexible approach to working in a changing and fast-growing environment.
• Work with some of the world's most respected brands

Requirements

What you are offered

Benefits of Portugal

Living in Portugal offers many advantages : a warm climate, the Atlantic ocean, mountains nearby, a low crime rate, and a relatively low cost of living. Medicine and education are well developed here, and residents are offered tax exemptions.

As most Portuguese people speak English, one does not need to be fluent in Portuguese to live there.

Employers must also pay employees a meal allowance for each workday. Our client pays it through a special card or ticket which makes the meal allowance tax-free.