Expert Product Manager

Sword Health is on a mission to free two billion people from pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.Recognized as a , this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

What you’ll be doing :

• Develop and execute product strategies that support business objectives and drive growth;
• Manage the entire product lifecycle, from ideation to launch;
• Identify and act on opportunities to optimize the member funnel, focusing on conversion drivers across acquisition, onboarding, and retention stages;
• Design and implement strategies that drive member behavior through habit-forming features and behavioral hooks;
• Own key engagement metrics, including activation, retention, and frequency of app logins, using data to uncover and prioritize opportunities;
• Develop and execute strategies to improve member activation and ensure early moments deliver value and clarity;
• Define and test member communication strategies across channels (push, email, in-app), creating a unified, impactful messaging framework that drives behavior and builds trust.
• Conduct market research and gather customer feedback to inform product development;
• Rapidly conduct product experiments and gather insights to drive continuous product iteration;
• Collaborate with cross-functional teams, including engineering, design, operations, clinical and marketing, to ensure that products meet business needs and customer requirements;
• Define product roadmaps and prioritize features with full ownership based on business value and customer impact;
• Develop and maintain product documentation, including product requirements, specifications, and user stories;
• Monitor and analyze product performance and make data-driven decisions to improve product outcomes;
• Coach other PMs (junior and Intermediates).

What you need to have :

What we would love to see :

63,708 - €100,113 a yearBase : €48,562 - €76,312Variable : €3,642 - €5,723Net equity value per year : €11,504 - 18,077These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.