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Norwegian Technical Customer Service in Lisbon
BOROLEOLisboa, Lisboa, PortugalHá 4 dias
Descrição da vagaProficiency in Norwegian and good level of English, both written and spoken High school diploma (required) Strong communication skills Good problem-solving abilities Comfortable with digital tools and systems Able to work in a fast-changing environment Open to learning and feedback Flexible availability (evenings / weekends / holidays) Interest in technology Experience in customer support Some technical know-how or curiosity Team spirit New and modern office. Full training to help you succeed. Relocation support (if applicable). We promote inter-company mobility to work at any of our sites around the world. Private health insurance, free after six months Competitive wages (14 monthly payments per year) + bonus
Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ️
Do you enjoy helping people solve tech problems? Join a friendly team where you will support customers with their questions about products, software, and connectivity issues. You’ll be the go-to person for anything from how a product works to fixing small technical problems.
Your Tasks
- Talk to customers via phone, email, chat, social media, or messages
- Answer general questions and provide tech support
- Support with e-commerce, software, and device connection issues
- Forward complex cases to the next level of tech support
- Work with technicians to solve help tickets
- Manage your own list of support requests
- Keep clear records of all interactions and updates
- Give feedback on support tools and help documents
- Follow the brand's style and tone in all communication
What We’re Looking For
Nice to Have
What We Offer
Location
Lisbon, Portugal
J-18808-Ljbffr
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Customer Service Lisbon • Lisboa, Lisboa, Portugal
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