Software Engineer II (SRE) (Viator)

Viator’s mission is to bring more wonder into the world. To bring extraordinary, unexpected, and forever-memorable experiences to more people, more often, wherever they’re traveling, wherever they are. In doing so, Viator elevates thousands of businesses, large and small, along the way.

With Viator, they’ve experienced the best of the world’s oldest cities, and rediscovered their hometowns through new eyes. They’ve faced their fears zip lining across the jungles of Costa Rica, hot air ballooning above Turkey’s Cappadocia, and trekking through the glaciers of New Zealand. Over wine-tasting and walking tours, they’ve reunited with family and friends after COVID-enforced separations.

We’re the largest marketplace of our kind : a single place where travellers can book more than 300,000 tours, experiences, and activities.

We’re used by millions of travellers to find everything from walking tours and wineries, to cooking classes and catamarans, to sailing and spelunking, to bus tours and breweries. Our hundreds of thousands of experiences are in nearly every country around the world. And our team is international, too. We have people in Singapore, Sydney, Oxford, London, Lisbon, Reykjavik, Boston, San Francisco, Krakow and more.

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. SRE ensures that Viator's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to users' needs and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimising existing systems, building infrastructure and eliminating work through automation.

What you will do

The Viator Engineering Platform Team is seeking an experienced Software Engineer II with a blend of software engineering and systems engineering skills. Viator is a remote first company. This role can be either remote from anywhere in Portugal, or a hybrid setup based out of our Lisbon office.

In this role you be part of the Site Reliability (SRE) team interacting with all feature and platform teams to deliver solutions that ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of our services and applications.

Requirements

• 4+ years experience working as a software or systems engineer.
• Confidence to participate in technical discussions.
• Experience with observability tooling.
• Experience in incident management.
• Demonstrated experience developing AWS or other cloud native applications, scripting (shell or python) and commercial use of Java are a plus.
• Deep understanding of scaling solutions both on infrastructure level and architectural level.
• The ability to guide and mentor other members within the team and improve the way we collaborate, learn, and share ideas.
• Documentation and internal team members alignment; therefore strong written and verbal communication skills are required.

Nice to haves

Responsibilities

Personal Qualities

What you'll get

Highly competitive salary along with the following :

Application process

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com.

Viator

LI-TA1

LI-Remote