IT Helpdesk - Part-time

With nearly 170 years of existence, and over 40,000 employees in more than 70 countries around the world, Savills is a company of international reputation in the real estate market.

Savills Portugal, holding a prominent position in the national market, and currently undergoing a strong growth, with mandates for the main projects under development in Portugal, intends to reinforce its IT team with the integration of an IT Helpdesk (Part-time) in our Lisbon office.

Key tasks / activities :

• Monitoring the helpdesk ticketing system and allocate support resources;
• Provide first line IT support to users;
• Hands on technical support (install and configure) on computer hardware and software installation;
• Liaise with office and site users, IT applications team, infrastructure team to resolve operation issues;
• Maintain proper records on incidents, escalation, tracking log and inventory control;
• Accountable for ensuring all IT services delivered are compliant with company standard practice.

Requirements, Skills and Experience Desired :

What we offer :

To apply for this position, please send your CV and covering letter to Joana Malheiro (career@savills.pt).

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