German-speaking Medical Customer Service in Lisbon

Are you passionate about medicine and want to support the lives of people managing diabetes? - Join a leading medical device company in vibrant Lisbon!

Your responsibilities and impact as a Customer Service Specialist will be :

Taking care of inquiries from customers

From responding to inbound calls, being responsible for orders, coordinating product shipment to customers

Providing support and direction to customers, resolve their issues in a timely and empathetic manner

Compliance with product utilization

Skills, experiences and interests you need to succeed in this role :

A native level of German and a good level of English

Enthusiasm about medicine and affinity for providing help

Knowledge of the value and impact that a good customer experience can create

Being an attentive listener, comfortable and skillful at communicating with people

Being energetic, innovative, and working proactively at a fast pace

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Portugal for an international career and life experience

Having a valid Portuguese work permit (required)

What's in it for you :

Type of contract : yearly or 12-month contract, renewable

Working hours : full time (40h / week) on rotating shifts (night shifts included, schedule 24 / 7)

1 month Training + 3 months Nesting at the office, after that full remote-option

Salary conditions – 2 options :

Including free accommodation (shared flat, all bills included) : 1.230€ gross / month

Excluding accommodation : 1.612€ gross / month

For international candidates :

Reimbursement of your initial flight expenses

Airport pick up

Help with paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

Career opportunities

Your Future Company :

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

What should you expect from living in Lisbon?

A colorful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous café culture

Friendly people, good vibes, and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.?