Sales Support Admin

Position Snapshot

Location : Portugal / NBS

Company : Nestlé Business Services (NBS)

Full-time / Hybrid mode

Fluent in English

About Us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé, diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

We are currently looking for a Sales Analyst and Support Specialist. In this role, you will coordinate and support the sales team by managing administrative tasks, ensuring efficient operations, and collaborating with key stakeholders. You will contribute to a streamlined sales process while enhancing cross-departmental communication.

A Day in the Life of...

Sales Coordination :

Invoice / Credit-Debit Notes Tracker Report :

Maintain the annual Budget TTS Tracking Report and ensure alignment of documents with customer agreements and promo calendars.

Engage with the sales team to address escalations and manage workflow tools.

Define and drive Standard Work Ways (SWW) with the regions.

Product Registration Coordination :

Customer Listings and Product Registration :

Fill listing templates and consolidate documents for product registration.

Maintain summary files for listing requirements and liaise with key stakeholders for documentation.

Manage PFME budget control for sales samples and define SWW with regions.

Data Management :

Customer Master and Vendor Data Updates :

Create and follow up on Ticket CMD for customer changes on a monthly basis.

Ensure compliance with the Customer Creation process and maintain a log of changes.

Sales Incentives Management :

Brand Ambassador Incentives :

Prepare and track the annual sales incentive plan, engaging with agencies and customers for payment follow-ups.

Product Documentation :

1F2C / All Products :

Ensure signed-off Product Briefs are available for sales needs.

Evaluation Processes :

Pre-Post Evaluation :

Complete Pre-Post Evaluation Templates to assess initiatives.

What Will Make You Successful :

• Organizational Skills
• Analytical Skills / Attention to Detail
• Learning & Improvement Mindset : You are eager to learn new tools and continuously improve processes.
• Teamwork / Stakeholder Interaction
• Initiative / Problem Solving
• Work Independently
• Advanced Skills in Excel
• Familiar with AI. Experience with Business Process Automation and Power Automate apps

What We Offer

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you :