Workplace Systems - Office and Shared Workspaces Engineer

Workplace Systems - Office and Shared Workspaces Engineer

Lisbon, 11, PT

Permanent

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

CONTEXT

Richemont’s Workplace Systems product area provides Group standards for computing devices in a variety of workplace environments, including manufacturers, warehouses, boutiques, and offices. You will deal with other engineers, architects, and technical experts, as well as business stakeholders at the Group level and within the Maisons, to transform business requirements into standards for devices of various types, such as computers, smartphones, tablets, screens, terminals, scanners, printers, digital whiteboards, digital signage, and meeting room equipment.

As an Office and Shared Workspaces Engineer you will develop and maintain systems and processes related to the management of devices used in the workplaces (computers, smartphones, printers, meeting rooms equipment, etc.) and will maintain and evolve the standards, coordinating the changes with the internal stakeholders and with the relevant vendors. You will participate and drive projects to evolve or design internal technology products maintained by the team and contribute to fulfilling services related to them.

HOW WILL YOU MAKE AN IMPACT?

Key responsibilities

• Contribute to the definition of standards and good practices on the usage of devices at Richemont.
• Work hand in hand with projects and products counterparts to advise them on the usage of Richemont standard devices or the identification of new ones.
• Engage with stakeholders to discover opportunities for improvement and innovation, eliciting business requirements to continuously enhance the device offering.
• Actively participate in the architectural design of the infrastructure for provisioning, managing and securing standard devices.
• Testing and validating new hardware devices or new configurations to satisfy new business needs and ensure continuity of the standard through models’ lifecycle, evolution of the market and adoption of new use cases.
• Communicate about best practices, standard catalogs, technical documentation and governance for the provisioning and adoption of standard devices in the Group.
• Define and maintain the technical requirements common to all types of devices in the scope of Workplace Systems.
• Ensure all catalogs of devices are up to date and well communicated to all relevant stakeholders.
• Animate communities of consumers of internal standards.
• Collect feedback, ideas and change requests for standard models from any source and guide the process to validation and adoption.
• Maintain in sync vendors catalogs and asset management systems.
• Manage vendor escalation of issues with catalogs.
• Define personas and mapping of models to roles with the collaboration of all stakeholders.
• Administer portals for catalog and procurement of Hardware.
• Provide L3 support on Hardware Catalogs, Portals and Asset Management systems.
• Structure the data collection and generate or collect reports for analysis of expenditure and adoption of devices in the Group.
• Facilitate the B2B integration of vendor’s portal with internal asset management systems.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

You have these core skills supported by relevant experience :

These additional skills are desirable and will make you stand out :

HOW DO WE KEEP YOU SMILING?

YOUR JOURNEY WITH US :

LEARN MORE ABOUT LIFE AT RICHEMONT AND OUR MAISONS BELOW

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