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LISBONNE - Support à la clientèle Medical Care

LISBONNE - Support à la clientèle Medical Care

Teleperformance PortugalBragança, Lands of Trás-os-Montes
Há 27 dias
Descrição da vaga

LISBONNE

Ce qui vous attend

Vous êtes à la recherche de votre prochaine évolution de carrière en tant que Support à la clientèle Medical Care ?

En tant qu'agent "Support à la clientèle” dans le medical care, votre mission principale sera de gérer les demandes des clients. Ces demandes concernent l'utilisation et le bon fonctionnement d'un dispositif médical.

Êtes-vous prêt à relever le défi ?

Chez Teleperformance Portugal, vous aurez l'opportunité de travailler dans une entreprise en pleine croissance et dans un environnement multiculturel. Construisez une carrière réussie dans l'une des meilleures entreprises où travailler au Portugal !

Qui que vous soyez, quoi que vous fassiez, apportez votre ambition, vos idées, votre énergie et votre détermination. Venez conduire notre entreprise vers le future.

Nous recherchons des personnes ambitieuses, motivées et orientées résultat, prêtes à embrasser un monde de possibilités.

Notre client

Notre client est spécialisé dans le développement de dispositifs médicaux innovants destinés à faciliter la vie des patients atteints de diabète et d'autres maladies. Le système de gestion de l'insuline Omnipod offre une alternative unique aux méthodes d'administration de l'insuline disponibles jusqu'à présent.

Avantages

  • Lieu de travail – Lisbonne – l'une des meilleures villes et des plus ensoleillées pour vivre en Europe
  • Support d’expatriation complet (billet d’avion pour le Portugal, chambre gratuite dans l’un de nos appartements en colocation);
  • Un billet annuel à destination de votre pays d’origine (au sein de l’Europe);
  • Assurance Santé dès le premier jour dans l’entreprise;
  • Opportunités de certifications et de formations continues;
  • Programme de Refer a Friend avec des primes attractives;
  • Rendez-vous médicaux gratuits au sein de l’entreprise, activités sportives et de responsabilités sociales, fêtes internes incroyables, festivals, ateliers et bien plus encore.

Ce que vous ferez

  • En tant qu'assistant(e) clientèle Medical Care, vous répondrez à toutes les questions et préoccupations concernant le produit ;
  • vous informerez et formerez les clients sur les fonctions du dispositif et la sécurité ;
  • vous aiderez les clients à répondre aux questions concernant l'expédition, le retour, la politique d'échange et les transactions de paiement ;
  • vous participerez activement aux activités d'optimisation liées à l'ensemble des processus de service à la clientèle.
  • Ce qu'il vous faut

  • Maîtrise de la communication écrite et orale en français ;
  • bon niveau d'anglais écrit et parlé - niveau C1 (obligatoire) ;
  • volonté de commencer une expérience internationale - travailler à l'étranger ;
  • capacité à traiter des informations sensibles en tant que support client pour les soins médicaux ;
  • excellentes compétences en communication et en relations interpersonnelles ;
  • esprit d'équipe ;
  • expérience dans le service client par téléphone (de préférence).
  • Criar um alerta de emprego para esta pesquisa

    Support • Bragança, Lands of Trás-os-Montes

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