Come and work with us.
How about join a support team of one of the most respected photographic brands?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!
Your future project : join our Dutch Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include :
- Support customers by answering their questions regarding products and services via phone and email
- Offering solutions for customers demands by identifying and troubleshooting with the available resources
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have :
Native or proficient level of Dutch (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, PortugalBenefits.
Relocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work cultureGo further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.