Italian Learning Specialist - Lisbon, Portugal

Come and work with us.

We are looking for a talented and accomplished Italian Learning Specialist to join our team to enhance the competencies of individual employees by designing, updating and conducting training programs that will boost employees workplace performance in alliance with Foundever’s core values.

As a  Learning Specialist  in this project, your daily responsibilities will include :

• Creates learning experiences that equip new and long-term associates to excel in their work environments through expert classroom instruction, on-floor mentoring and one-to-one skills coaching.
• Modifies and presents training programs for representatives / agents.
• Tracks and analyzes training programs by examining agent performance.
• Recommends changes to training programs.
• Conducts training programs for representatives / agents and first-line supervisors on new products / services, selling skills and / or system changes.
• Participates in identifying program needs, obtaining technical data and scheduling programs.
• Maintains training records.
• Tracks and analyzes training programs by examining agent performance.
• Recommends changes to training programs.

To succeed in the role, you will need to have :

Education and experience.

Specific Requirements  (when necessary)

Benefits.

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.