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German Customer Service
AdeccoLisboa, Lisboa, PortugalHá 18 dias
Descrição da vagaFluency in German : You must be able to communicate effectively in German (minimum C1 level). Proficiency in English is a plus. Telecom Interest : A genuine interest in telecommunications products and services. Problem-Solving Skills : You enjoy troubleshooting and configuring a variety of technical systems and devices. Flexibility : Willingness to work flexible hours (Monday to Saturday, from 07 : 00 to 21 : 00). Personal Strengths : You are reliable, punctual, and customer-focused. Be available for regular commuting or to plan a relocation to the area of our offices in Lisbon or Porto. Comprehensive Paid Training. Attractive Bonuses : Achievable monthly and quarterly performance bonuses. Great Benefits : Health insurance, transportation allowance, meal card / ticket, and more. A Modern Workplace : Work in prime locations in Lisbon and Porto, in cozy, contemporary office environments that include a leisure room. Job Stability : Long-term growth opportunities. Hybrid Work Regime. Monday to Saturday, from 07 : 00 to 21 : 00.
Descrição da Função
We are looking for talented people who are looking to be an exceptional German Customer Support Agent for our Telecom client in Lisbon!
As a Customer Support Representative, you will :
- Provide top-notch telephone support to our customers in German.
- Assist both existing and potential customers with information and support related to our products and services.
- Manage customer requests, ensuring accurate updates in our systems (e.g., rate - adjustments, plan changes, service activations, and address modifications).
- Identify opportunities for continuous improvement in customer service processes.
What We're Looking For :
What We Offer :
If you have what it takes, make sure to send you cv!
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Customer Service • Lisboa, Lisboa, Portugal
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