Portuguese Speaking Customer Service for E-commerce in Greece - Paid Relocation

Join Patrique Mercier Recruitment JP in the beautiful country of Greece as a Portuguese-speaking Customer Service Representative for a leading e-commerce platform! This exciting opportunity comes with paid relocation, giving you the chance to live and work in a vibrant environment while assisting customers with their online shopping experience. In this role, you will handle inquiries, provide support, and resolve issues for Portuguese-speaking clients, ensuring they enjoy a seamless shopping experience. If you are passionate about customer service and are eager to embrace a new adventure, we want to hear from you!

Responsibilities

• Provide outstanding customer service to Portuguese-speaking clients via phone, email, and live chat.
• Address customer inquiries related to orders, product information, and shipping details efficiently.
• Resolve customer issues and complaints with a focus on achieving high satisfaction levels.
• Document all customer interactions accurately in the company’s CRM system.
• Stay informed about the e-commerce platform’s offerings and policies to provide accurate assistance.
• Collaborate with team members to enhance and streamline the customer service process.
• Participate in training sessions to keep up with product knowledge and service enhancements.

Requirements

Benefits