Customer Service with Dutch

Join a top-tier Outsourcing / BPO consultancy supporting a global travel and tourism brand. This is your chance to turn your Dutch language skills into a meaningful remote career in Portugal!

Location : Porto (Work from Home)

Employment Type : Fixed-term (6 months) with potential for extension or permanent contract

Industry : Outsourcing / BPO

Languages : Dutch (C2) & English (B2+)

Compensation : Base salary + bonuses

What You’ll Be Doing

Handle inbound calls to support customer inquiries

Guide clients through post-booking and booking management

Assist travel agents and ensure smooth booking processes

Recommend and sell travel products tailored to customer needs

Provide accurate information on destinations, documentation, pricing, and more

Identify cross-selling and upselling opportunities to enhance service

What We’re Looking For

Native / Fluent in Dutch (C2) and fluent in English (B2+)

Experience in customer service or sales, ideally in travel or hospitality

Excellent phone manner and communication skills

Problem-solver with strong attention to detail

Customer-focused mindset and multitasking ability

Familiarity with travel / booking systems is a plus

Willingness to work rotating shifts (Mon–Fri 08 : 00–18 : 00, Sat–Sun 08 : 00–17 : 00)

What You’ll Get

Work-from-home flexibility in beautiful Portugal

Competitive base salary with bonus potential

Access to exclusive travel perks and discounts

Opportunities for professional development in a global company

Friendly, multicultural work environment

And much more!

Ready to take off with your new remote job? Apply now and bring your customer service skills to an exciting travel industry team!

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