Field Service Hardware Engineer - Porto, Portugal

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

The Field Service Representative (FSR) is the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers’ equipment operates efficiently at all times.

Responsibilities :

• You are the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers’ equipment always operates efficiently.
• Support customers and company employees onsite, over the phone and / or via remote connections, analyzing and trying to anticipate future or incipient issues.
• Your biggest challenge is to quickly immerse yourself with all the knowledge in medical linear accelerators and learn about all the technical specificity of such a complex machine.
• Document all customer iterations on Salesforce Unity system and complete the rest of administration tasks.
• Given the extreme criticality of Radiotherapy Equipment, you will work on a flexible timetable, adapting your schedule to optimize clinical availability of our systems.
• Be prepared to travel 30% of the time with occasional hotel stays away from applicable area.

Requirements :

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

TogetherWeFight