Exciting Opportunity for French Speakers – Remote Customer Service in Portugal
Are you a fluent French speaker looking for an international opportunity? We are hiring French Customer Service Representatives to join a diverse team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while enhancing your customer service skills.
Important : This position is remote within mainland Portugal , excluding the islands. You can work comfortably from home, but only if you reside in Portugal – working from abroad is not allowed.
Key Responsibilities :
Handle inbound customer inquiries via phone, email, and chat.
Assist customers with product information, troubleshooting, and issue resolution.
Provide excellent customer service and ensure a positive experience.
Follow up on customer requests and escalate issues when needed.
Requirements :
Fluent French (C1 / C2) with native accent from France, Belgium or Switzerland
Good English communication skills (B2)
Strong problem-solving and communication skills
Residence in Portugal – only mainland, excluding the islands
European passport ( no sponsorship or visa support available )
Previous customer service experience is a plus but not mandatory
What’s Offered :
Competitive salary with performance-based incentives
Full training provided to prepare you for the role
International work environment with career growth opportunities
Work comfortably from home – but only within Portugal!
If you're interested, send us your application!
Customer Service Representative • Porto, Portugal