ITSM Development Expert

Company Description

Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its e-invoicing, e-reporting, EDI, P2P and O2C solutions.

Generix Group creates a distinctive ecosystem designed to cater to its customers, ensuring top-notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix Group provides day-to-day support to over 4,500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero.

Job Description

The ITSM Development Expert responsibilities are :

• Develop and Customize ServiceNow Applications by creating and configuring ServiceNow applications and modules, including Incident, Problem, Change, Service Request, and Service Catalog.
• Design and implement workflows, business rules, UI policies, and UI actions to automate processes and improve user experience.
• Integrate ServiceNow with other systems and third-party applications using APIs, web services, and other integration tools.
• Provide ongoing support and maintenance for ServiceNow applications, troubleshoot issues, and implement enhancements.
• Develop and maintain technical documentation

Qualifications

• Level 6 / 7 in Computer Science, Electronic or similar. Degree in Information Technology, Mathematics or similar will be a plus;
• At least 2 years experience in ServiceNow Development;
• Certifications such as : ServiceNow Certified Application Developer (CAD) , ServiceNow Certified System Administrator (CSA) and ITIL Foundation are a plus.
• Ability to work well in a team and sense of initiative;
• Advanced level in French and Advanced / Intermediate level in English.

Additional Information

• Hybrid Working Policy
• Attractive compensation package;
• Excellent work conditions and environment (Centro Empresarial Lionesa).

Generix is committed to build an inclusive environment, in which diversity and equity are truly part of our culture, so all our positions are open to people with disabilities.

Generix will process your personal data in the context of your application. You have the right to access, correct, delete and object to information about you. For this, please send your request to [email protected]. For more information, please see the Privacy Policy available at www.generixgroup.com.

For more information, please check our website : www.generixgroup.com / pt