Niche Brands Beauty Advisor

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

The Niche Brands Client Advisor is a key brand ambassador towards the client. He / she is a sales professional in the fragrance / beauty / luxury goods sector and assures his / her professionalism at the service of the corporate image and of the client’s satisfaction and loyalty. He / she contributes actively to the store sales and to achieving the set quantitative and qualitative objectives.

What you´ll get to do

1. SALES

• Is constantly up-to-date regarding market trends, knows and monitors competition.
• Manages sales and optimizes each step of the sales process :
• Has perfectly adopted the Byredo client experience and selling ceremony.
• Knows the customer’s needs, both expressed and hidden and places the client at the center
• Presents and adds value to the product range
• Describes, recommends and contextualizes the product offer.
• Checks customer requirements while the product is being tried and responds to any further requests
• Promotes cross selling and additional sales, is driven to exceed KPI objectives ensuring the highest quality of sales and client experience
• Ensures customer loyalty by collecting the customer’s information through the appropriate tools
• Accompanies the customer to the cash counter, prepares the packaging and manages the payment.
• Thanks the customer, accompanies the customer to the exit, says goodbye and replaces the item sold where applicable
• Participates in regular store meetings and contributes to the retail action plan.

2. CUSTOMER MANAGEMENT AND CRM

3. PRODUCT

4. VISUAL SET-UP

5. STOCKROOM

6. THEFTS / LOSSES

We´d love to meet you if you have

A few things you´ll love about us

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.