Summary
The main function of the IT Ops Specialist is to support and enhance IT operations within the organization, ensuring efficient handling of technology projects and operations.
Main Responsibilities
- Manage and support IT workload using TWS (Tivoli Dynamic Workload Console).
- Develop and maintain Shell scripts to automate tasks.
- Utilize ticketing tools, such as Jira or ServiceNow, to track and resolve IT issues.
- Provide support in Unix / Linux environments, troubleshooting and resolving operational problems.
- Demonstrate strong problem-solving skills to address technical challenges.
Key Requirements
Strong experience with TWS (Tivoli Dynamic Workload Console).Proficient in Shell scripting.Familiarity with ticketing tools like Jira or ServiceNow.Comfortable working in Unix / Linux environments.Solid problem-solving abilities.Fluent in English.Nice to Have
Experience with additional scripting languages.Knowledge of ITIL processes.Experience in a technology consultancy environment.Other Details
This position is focused on enhancing IT operations in a technology consultancy setting, with specific emphasis on leveraging automation and workflow management tools. All candidates must be prepared to work in a dynamic environment.