French Customer Support Hybrid In Braga

About the job French Customer Support Hybrid in Braga Take Your Customer Service Career to the Next Level!We're on the lookout for a committed and adaptableCustomer Support Specialistto join our fast-paced and dynamic team. If you thrive under pressure, communicate effectively, and enjoy making a meaningful impact on customer satisfaction, this role could be the perfect next step for you.Role Overview: As a Customer Support Specialist, you'll serve as the frontline connection with our customers—delivering prompt, personalized support across a range of communication platforms. Your sharp problem-solving skills and attention to detail will be essential in ensuring each customer interaction is smooth, helpful, and positive.Key Responsibilities:Respond quickly and professionally to customer inquiries via phone, email, chat, and social mediaSupport users with account setup, login troubleshooting, identity verification, and transaction-related issuesIdentify technical problems and offer clear, effective resolutionsHandle each customer interaction with empathy, patience, and a focus on solutionsCommunicate clearly and respectfully to foster strong customer relationshipsFollow internal procedures and quality standards to ensure a consistent support experienceShare insights and suggestions to help refine support practices and improve customer satisfactionRequirements:Fluent inFrench(C2 level)EU Citizenship or Portuguese Residency Card0-1 year of experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join Us:Attractive Salary:Competitive compensation that values your skillsPerformance Bonus:Recognizing your achievementsMeal Allowance:Covering your daily mealsTransportation Support:Assisting with commuting costsRelocation Package:Assistance to make your move smooth and stress‐freeHybrid Work:Balance the best of in‐office collaboration and remote flexibilityReady to take the next step?Apply today and be part of a team that values innovation and excellence!#J-18808-Ljbffr