Operations Supervisor

About Olala

Olala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide.Since 1996, we have built a presence in 17 cities worldwide, combining global expertise with local insight. Our mission is to deliver smart, technology-driven, and design-forward accommodations that meet the needs of today’s traveler while upholding the highest standards of service.

The Difference You Will Make

We are looking for an Operations Supervisor to join our team and oversee the performance and sales across our hotel properties.

This role requires travel to various locations to ensure consistency and operational excellence.

As an Operations Supervisor will play a key role in supporting the day-to-day functioning of the operations team. This position will work closely with the Operations Manager, Housekeeping Supervisor and Maintenance Team to ensure smooth coordination, operational efficiency, and high service standards across departments.

Your Journey

Assist the Operations Manager with the coordination and oversight of daily operations, ensuring procedures are followed and quality standards are met.

Support the Housekeeping Supervisor with the organization and supervision of housekeeping activities, ensuring cleanliness and presentation standards are consistently upheld.

Collaborate with the Maintenance Team to help prioritize work orders, track maintenance requests, manage inventory of supplies and assist in planning preventive maintenance tasks. Assure some basic tasks when needed as well.

Monitor overall operational performance and report any issues, inefficiencies or areas for improvement to management.

Provide on-the-ground guidance and training to team members across departments as needed.

Step in to cover or assist in supervisory duties during absences or peak periods.

Foster clear communication and teamwork between operational departments.

Assist and support, when needed, with other tasks not directly related with operation but arising with the daily company's activity.

What do you bring to your trip

Flexibility to work weekends shifts, and holidays. (Exclusively)

Valid Driver´s licence and / or own a Car / Motorcycle (preferred)

Proficiency in Portuguese and English.

Strong organizational and multitasking skills, with attention to detail.

Hands-on, proactive attitude and a problem-solving mindset.

Good communication and interpersonal skills.

Basic knowledge of maintenance procedures and housekeeping standards is a plus.

Proficiency in basic computer tools (e.g., Excel, task management platforms).

Diversity and Sustainability

At Olala! we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity, and drive our overall success.

Additionally, we believe in taking action towards curving the impact that our company has on its environment. This includes implementing energy-efficient practices and engaging in community projects that promote cultural preservation among other actions.

We look forward to receiving your application!

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