Senior Software Engineer

Iterable is a rated AI‑powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture make it the best platform to close the data activation gap by bringing together customer data, the ability to design the experiences, deliver them and optimize them—all in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from tier investors like Index Ventures, Viking, and CRV. Nearly 1,200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

We have a global presence with offices in San Francisco, New York, Denver, London, Australia, New Zealand and recently expanded our operations to Portugal. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four founding values: Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make an impact

As a Senior Backend Software Engineer at Iterable, you’ll be responsible for the core product for engineering Iterable used by our growing customer base. In this role the focus is on projects and efforts that have strategic value for the company while driving technical design and leveling the team. We believe in building an engineering culture guided by our company values, which you can learn more about here.

How you will make a difference

• Contribute to team roadmap and planning sessions to enhance customer value of the product.
• Collaborate with functional teams, product, and design to conceptualize and build new product features.
• Be personally responsible for the entire lifecycle of projects, from initial engineering design and planning through development, deployment, and success in production.
• Develop solutions to scale a complex platform that reaches millions of users.
• Contribute to the code review process by offering suggestions for improvement, helping to define and enforce coding standards.
• Leverage design discussions and other team engagements as an opportunity to level up your team and the product.

We are looking for people who have

• 5+ years of relevant software development experience.
• Relevant industry experience building ready, scalable web applications.
• Proficiency in at least one modern programming language (ideally Scala and/or Java).
• Extensive experience with Elasticsearch and/or other relevant technologies like Postgres.
• Desire to work in a highly remote/distributed but collaborative environment. Iterable has offices in San Francisco, Denver, and New York, but the vast majority of engineering has chosen to work remotely.
• Willingness to take call responsibilities.
• Fluency in English (verbal and written).
• Legally authorized to work in the EU.
• Programming Language: Scala.
• Infrastructure: Pulsar, Kafka, AWS.
• Other Relevant Technologies: Docker, Kubernetes, React.

Bonus Points

• Experience with end‑to‑end, integration, and performance testing.
• Previously built enterprise systems at scale.
• Worked in a company with a strong US presence.
• Private medical insurance.
• Meal allowance: €8.55 per day.
• Balance days (additional paid holidays).
• Paid annual leave: 22 days.
• Paid sabbatical after 4 years tenure.
• Initial laptop workstation setup.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

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