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French Seller Support Representative in Lisbon

Recruit4Work SLLisbon

Há +30 dias

Tipo de trabalho

Quick Apply

Descrição do cargo

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.

🌞 Join Us in Beautiful Lisbon as a Seller Support Representative!

Imagine starting your day with sunshine, pastel de nata, and ocean views 🌊, welcome to Lisbon! Known for its warm weather, rich culture, and vibrant lifestyle, Lisbon is not only one of Europe's most charming cities, but also a growing hub for tech and customer support talent. And now, you can be part of it!

We're looking for a Seller's Customer Support Representative to join a dynamic team supporting one of the world’s most exciting social commerce platforms. You’ll play a key role in helping sellers thrive — guiding, educating, and empowering them every step of the way.

💼 Your Tasks

As a Seller Support Representative, you’ll be the go-to expert for sellers on the platform. Your mission? To help them grow, succeed, and feel confident in every interaction.

✅ Assist sellers with technical platform questions (listings, payments, dashboards)
✅ Clarify operational procedures around shipping, returns, policies & compliance
✅ Educate sellers on best practices and platform tools to boost performance
✅ Make outbound calls to offer personalized support and business insights
✅ Analyze seller performance and recommend strategies to increase their success
✅ Resolve concerns and complaints with empathy, professionalism, and speed
✅ Collaborate with internal teams (tech, logistics, policy) to offer seamless support

⭐ What We’re Looking For

🗣️ French : C2 level (native-like fluency)

🗣️ English : B2 level (comfortable communication)

️ At least 1 year of experience in customer service, telesales, account management or customer success

️ A commercial mindset and ability to influence sellers' success

️ Empathy and calmness when handling time-sensitive or sensitive concerns

️ Excellent communication skills — written and spoken

️ Goal-driven — with a proven track record of meeting support or sales KPIs

️ Comfortable using CRM platforms (like Salesforce or Zendesk), Excel or Google Sheets

️ A solid understanding of eCommerce and online marketplaces is a big plus

🌟 Why You’ll Love It

📍 Work in the heart of sunny Lisbon

🤝 Support inspiring entrepreneurs and growing online businesses

🚀 Be part of an international, fast-growing environment

📚 Access to training and development opportunities

💡 Work with cutting-edge tools and modern platforms

🎉 Enjoy a positive, supportive work culture — and lots of team fun!

Location

Lisbon, Portugal

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French Seller Support Representative In Lisbon • Lisbon