Dutch Technical Customer Support Advisor In Lisbon

Dutch Technical Customer Support Advisor in Lisbon
Job Openings Dutch Technical Customer Support Advisor in LisbonAbout the job Dutch Technical Customer Support Advisor in Lisbon
Take Your Career to the Next Level!We’re seeking a driven Technical Customer Success Specialist to join our innovative and dynamic team! If you're adaptable, personable, and thrive in a fast-paced environment, this is the perfect opportunity for you.Role Overview:As a TechnicalCustomer Support Specialist, you’ll interact with clients through various channels—phone, chat, email, and social media—handling account, technical, and financial inquiries. Your role will be key in ensuring customer satisfaction and contributing to improvements in our processes.Key Responsibilities:Deliver exceptional support via phone, live chat, email, and social mediaAddress inquiries related to account setup, verification, login issues, financial concerns, and technical difficultiesServe as a trusted advisor to customers, particularly in the sports industryRespond quickly to customer questions, concerns, and feedbackBuild strong relationships with customers through clear and effective communicationMaintain high service standards in line with company policiesProvide suggestions for process and service improvementsRequirements:Fluent in Dutch (C2 level)EU Citizenship or Portuguese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join Us:Attractive Salary:
Competitive compensation that values your skillsPerformance Bonus:
Earn bonuses based on your contributionsMeal Allowance:
Coverage for meal expenses during work hoursTransportation Allowance:
Support for commuting costsOnsite Work:
Thrive in a collaborative, in-office environmentReady to embark on a rewarding customer support career? Apply today, and let’s get in touch!
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