Descrição do cargoShape Customer Experiences! French Support Role in Porto, Great Perks! Are you fluent in French and eager to help others? Join a vibrant team in Porto providing top-notch support for leading telecom products! Thrive in a friendly, multicultural environment and take your career to the next level. Why You'll Love This Role: Competitive monthly salary plus guaranteed bonuses for your first 3 months Generous meal allowance (9/day on a meal card) Public transport reimbursement around Porto with ease! Supportive, growth-focused atmosphere with hands-on team spirit Modern office, stable hours: Monday to Saturday, 7am7pm (shifts) Opportunity for long-term development in the telecom industry What You'll Do: Help French-speaking customers resolve telecom queries by phone, email, and chat Deliver solutions with empathy, patience, and positivity Become an expert in telecom products with full training and ongoing support Who You Are: Fluent in French and comfortable with technology Friendly, motivated, and eager to learn Reside within the Porto region and hold the required Portuguese/EU documents Ready to boost your career and delight customers every day? Join our Porto team and make a difference. Apply now!