Cruise Line Customer Advisor (Danish) - Remote from Portugal

Start Date : 15 January

Do you enjoy the sea, travel, and helping people plan unforgettable holiday experiences?

In this role, you will support one of the worlds fastest-growing cruise brands, guiding customers as they organise their dream voyages.

Salary & Benefits

1500 x 14 salary

Relocation from outside Portugal :

Room in a shared apartment for up to 12 months

Monthly rent 280 , all utilities included (deducted directly from payslip)

Remote work model (must be based in mainland Portugal)

Monday to Friday : 08 : 00 / 17 : 00

This position is ideal for individuals who enjoy customer interaction and feel comfortable recommending additional or alternative options when relevant. Any level of sales experience is welcome.

Key Responsibilities

Handle inbound calls and customer inquiries

Provide professional guidance on cruise packages and destinations

When appropriate, offer package upgrades or alternative options

Deliver pre-booking and post-booking customer support

Assist travel agencies with booking management

Inform customers about documentation, prices, ships, destinations and related topics

Ideal Candidate Profile

Any background in sales (retail, call centre, tourism, e-commerce, etc.)

Strong communication and interpersonal skills

Attention to detail and a problem-solving approach

Comfortable using digital tools

Ability to manage multiple tasks