Talent.com
French Customer Advisor for a Video Game Brand - Work from home - Portugal
French Customer Advisor for a Video Game Brand - Work from home - PortugalFoundever • Portalegre, High Alentejo
French Customer Advisor for a Video Game Brand - Work from home - Portugal

French Customer Advisor for a Video Game Brand - Work from home - Portugal

Foundever • Portalegre, High Alentejo
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

  • Growth
  • Wellbeing
  • Belonging
  • Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?

Are you   French  native or fluent with strong   English   communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you !

Your future project : join our   French Customer Support   team.

Our   client   is a world market leader gaming brand of home video game consoles and production company.

As a customer service specialist in this project, your daily responsibilities will include :

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested / required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem / query should be transferred to another department or a more senior member of staff
  • To succeed in the role, you will need to have :

  • Proficient level of   French (C1)
  • Intermediate level of   English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit
  • Benefits.

    What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning / development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)
  • Go further with Foundever™

    Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

    Criar um alerta de emprego para esta pesquisa

    French Customer Advisor for a Video Game Brand Work from home Portugal • Portalegre, High Alentejo

    Empregos similares
    Cruise Line Customer Advisor (Danish) - Remote fromPortugal

    Cruise Line Customer Advisor (Danish) - Remote fromPortugal

    FH Collective Academy • Castelo Branco, Portugal
    Do you enjoy the sea, travel, and helping people plan unforgettable holiday experiences?.In this role, you will support one of the worlds fastest-growing cruise brands, guiding customers as they or...Mostre mais
    Última atualização: 25 dias atrás • Divulgado
    Service Desk Agent German and French Speaker

    Service Desk Agent German and French Speaker

    HCLTech • Portalegre, Distrito de Portalegre, Portugal
    We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered a...Mostre mais
    Última atualização: 20 dias atrás • Divulgado
    Agente Comercial Freelancer

    Agente Comercial Freelancer

    Safti • Portalegre, PT
    Deseja ser o seu próprio patrão e gerir o seu tempo livremente? Quer desenvolver o seu futuro profissional numa rede internacional?. Aproveite a experiência e o apoio da nossa rede para crescer pess...Mostre mais
    Última atualização: há mais de 30 dias • Divulgado
    Customer Support - German Speaker (M / F / X)

    Customer Support - German Speaker (M / F / X)

    Randstad Portugal • castelo branco, Portugal
    Customer Support Specialist | Remote in Portugal.Are you looking for a career path with real growth potential? If you are ready to bring your talent to a global stage, we have the perfect challenge...Mostre mais
    Última atualização: 1 dia atrás • Divulgado
    Travel Consultant - French Speaker

    Travel Consultant - French Speaker

    RelocateU • Portalegre, Distrito de Portalegre, Portugal
    Imagine a company where challenges are seen not as obstacles but as opportunities to improve the lives of employees across the globe. We're dedicated to reimagining corporate relocation, priorit...Mostre mais
    Última atualização: 9 dias atrás • Divulgado
    Team Leader - Contact Center Outbound | 2ª a 6ª – Castelo Branco

    Team Leader - Contact Center Outbound | 2ª a 6ª – Castelo Branco

    INTELCIA • Castelo Branco, Portugal, Portugal
    Na Intelcia, player global de sucesso há mais de 20 anos, asseguramos as condições para atrair, acolher e desenvolver o talento numa cultura de pertença, positiva, inspiradora de evolução contínua!...Mostre mais
    Última atualização: 16 dias atrás • Divulgado
    French Nurse for Abbott Diabetes Care - Portugal

    French Nurse for Abbott Diabetes Care - Portugal

    Foundever • Portalegre, Distrito de Portalegre, Portugal
    Do you want to contribute to healthcare and well-being around the world?.Are you French fluent with strong English communication skills?. Looking to make your career in a multicultural environment i...Mostre mais
    Última atualização: 18 dias atrás • Divulgado
    Customer Service Representative with German

    Customer Service Representative with German

    Recruityard • Portalegre, Distrito de Portalegre, Portugal
    Workload : 100% (Full-Time, Permanent Contract).We are looking for German-speaking Customer Consultants to join the Retention team. Your main responsibility will be handling incoming calls from custo...Mostre mais
    Última atualização: 5 dias atrás • Divulgado
    Golang 100% Remote Portugal Mid to Senior Engineer

    Golang 100% Remote Portugal Mid to Senior Engineer

    Ardan Labs • Portalegre, Distrito de Portalegre, Portugal
    Ardan Labs is a software engineering company specializing in training, staffing, and consulting firm specializing in Go, Rust, Docker, Kubernetes, and Terraform. With over 60 years of combined exper...Mostre mais
    Última atualização: 4 dias atrás • Divulgado
    Customer Service Representative (Danish-speaking) - Automotive - Remote

    Customer Service Representative (Danish-speaking) - Automotive - Remote

    Concentrix • castelo branco, Portugal
    Experience the power of a game-changing career.Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the on...Mostre mais
    Última atualização: 1 dia atrás • Divulgado
    Cruise Line Customer Advisor (Danish) - Remote from Portugal

    Cruise Line Customer Advisor (Danish) - Remote from Portugal

    FH Collective Academy • Castelo Branco, Portugal
    Do you enjoy the sea, travel, and helping people plan unforgettable holiday experiences?.In this role, you will support one of the worlds fastest-growing cruise brands, guiding customers as they or...Mostre mais
    Última atualização: 25 dias atrás • Divulgado
    French C2 Speakers-Customer, Tech

    French C2 Speakers-Customer, Tech

    Lingo-nova • Castelo Branco, Castelo Branco, Portugal
    French C2 Speakers – Customer, Tech & Sales Roles in Portugal(Relocation provided).Project details will be shared during the recruitment process. EU passport or valid work permit for Portugal.Strong...Mostre mais
    Última atualização: 1 dia atrás • Divulgado
    Video Streaming Engineer (Python)

    Video Streaming Engineer (Python)

    Affinity • castelo branco, Portugal
    A Job? Or a Lifetime Experience? Start Yours Here!.Our mission is to be a meaningful part of our people's careers.As we grow, so does our determination to offer the best experience to our employees...Mostre mais
    Última atualização: 1 dia atrás • Divulgado
    Google Ads / Meta Ads Specialist

    Google Ads / Meta Ads Specialist

    Omunix International • Portalegre, Distrito de Portalegre, Portugal
    Position : Google Ads / Meta Ads Specialist.Languages : French – English (operational).Education : Degree in Marketing, Communication, or related fields. Omunix International is a global recruitment ag...Mostre mais
    Última atualização: 20 horas atrás • Divulgado • Novo!
    Agente Imobiliário independente (M / F)

    Agente Imobiliário independente (M / F)

    Safti • Castelo Branco, PT
    Deseja ser o seu próprio patrão e gerir o seu tempo livremente? Quer desenvolver o seu futuro profissional numa rede internacional?. Aproveite a experiência e o apoio da nossa rede para crescer pess...Mostre mais
    Última atualização: há mais de 30 dias • Divulgado
    Team Leader with German

    Team Leader with German

    Recruityard • Portalegre, Distrito de Portalegre, Portugal
    Recruityard is currently recruiting a German-speaking Team Leader for the Retention Department of a leading telecommunications company. This is an exciting opportunity to lead a motivated team withi...Mostre mais
    Última atualização: 6 dias atrás • Divulgado
    Formador / a de Game Design

    Formador / a de Game Design

    Northius • Portalegre, Distrito de Portalegre, Portugal
    És profissional de Game Design e tens interesse em dar aulas? Junta-te à nossa equipa!.Somos uma empresa ibérica de formação profissional em forte crescimento, com uma oferta formativa online focad...Mostre mais
    Última atualização: 9 dias atrás • Divulgado
    Agente Comercial Portugal

    Agente Comercial Portugal

    Cecotec • Portalegre, Distrito de Portalegre, Portugal
    Cecotec es una empresa familiar, joven y tecnológica con sede central en Valencia, reconocida como un referente español en el desarrollo, fabricación y comercialización de electrodomésticos y otros...Mostre mais
    Última atualização: 27 dias atrás • Divulgado