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German Customer Support Specialist in Portugal (Remote +2,000 Euros Bonus)
Cross Border TalentsGuimaraes, PortugalHá +30 dias
Descrição do cargoFluent in German (C2 level) Fluent in English (B2 level) EU Citizenship or Portuguese Residency Card 0-1 year experience in customer support Strong leadership, analytical, and communication skills Eagerness to learn and grow Attractive Salary : Competitive compensation that values your skills Performance Bonus : Earn bonuses based on your contributions Meal Allowance : Coverage for workday meals Transportation Support : Assistance with commuting expenses Health & Life Insurance : Comprehensive care for your well-being
Take Your Career to the Next Level!
We’re looking for a motivated Customer Support Specialist to join our forward-thinking and energetic team! If you're flexible, personable, and excel in dynamic settings, this role is perfect for you.
Role Overview :
As a Customer Support Specialist , you'll connect with clients across multiple channels—phone, chat, email, and social media—to resolve account, technical, and financial inquiries. Your contributions will drive customer satisfaction and shape process improvements.
Key Responsibilities :
- Provide outstanding support through phone, live chat, email, and social media
- Assist with account setup, verification, login issues, financial queries, and technical challenges
- Act as a reliable advisor, especially to clients in the sports industry
- Address customer questions, concerns, and feedback promptly
- Build strong customer relationships through effective communication
- Ensure high service standards aligned with company policies
- Recommend enhancements for processes and services
Requirements :
Why Join Us :
Kickstart your exciting customer support career today! Apply now—we can’t wait to connect!
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Customer Support Specialist • Guimaraes, Portugal