Lisbon - French speaking Tech Support Specialist

About the Role

The company is renowned for transforming customer experiences and empowering its people to achieve their full potential. Those who join become part of a diverse, global team where innovation, collaboration, and personal growth are at the forefront. Employees here embark on a journey of impact, learning, and success, within a company that consistently ranks among the best in its field.

Do you love diving into the latest gadgets, apps, and software? If solving problems with a blend of creativity and tech-savviness is your vibe, we want YOU on the multilingual team of one of our clients, a respected and innovative leader at the forefront of their industry.

What you'll do :

• Help people navigate the digital world. Whether it's troubleshooting, guiding users, or fixing issues, your work will make a real difference.
• Solve tech issues for customers via chat, email, and phone.
• Keep up with the latest tech trends and updates to provide top-notch support.
• Help users become more tech-savvy through guidance and tutorials.
• Work with other teams to improve products and services based on user feedback.

Salary & Benefits

• Annual salary €15,000
• Food allowance on working day €7.23
• Health care included
• Relocation package :  Relocation from outside of Portugal : Room in a shared apartment for a maximum period of 12 months, with rent of €280 with all utilities bills included (discounted directly from the payslip)
• Shift pattern - Monday to Friday – 08 : 00AM to 08 : 00 PM (Rotational)
• Saturday and Sunday – 08 : 00 AM to 05 : 00 PM
• Days Off : 2 Days Rotational