(French) Technical Customer Advisor For Tech Company

(French) Technical Customer Advisor for Tech CompanyJob Openings (French) Technical Customer Advisor for Tech CompanyAbout the job (French) Technical Customer Advisor for Tech CompanyType of positionKey languagesNative level of FrenchUpper Intermediate EnglishSectorAbout our ClientAre you a passionate for Customer Service? Would you like to work for a company that is leader in its Industry? This company provides its clients with services, systems and products while ensuring its top quality! If you speak native French and you would like to work in Lisbon, reach out to us!The Offer- Help customers resolve technical problems associated with the products or services- Assist clients on the telephone, email and other channels in a genuine manner- Be an active listener. Show yourself always available to understand and ask clear questions to help the customer- Identify, study and propose a solution for the technical issue- Provide good customer service, making sure the client is always happy once the interaction is finished- Gather all relevant information into the system and always make sure you deliver a high level of service- Be up to date with all developments in the technical area of work, to ensure you are always informed!Requirements- Excellent communication skills in French and fluency in English- Experience in customer support and working with a CRM is a plus- Genuine care giver. Able to multi-task, proactive and good with time management- Strong in phone calls, email writing and social mediaSalary package with performance bonusesAccommodation provided for a special feeRelocation flight reimbursementInitial training, and continuous learning opportunitiesTeam building activitiesGreat office space with plenty of restaurants and shops nearby & a coffee and chatting areaThe Process1. Submit your application and don’t forget to send an updated CV2. Get a call by our Recruitment Specialist3. Start your interview process4. Get selected5. Start your journey!#J-18808-Ljbffr