French Customer Care Advisor in Braga

Take Your Career to the Next Level!

We’re looking for a motivated Customer Support Specialist to become part of our dynamic and forward-thinking team. If you’re personable, adaptable, and thrive in a fast-paced environment, this position is a perfect fit for you!

Role Overview :

As a Customer Support Specialist, you’ll handle customer inquiries across various channels—phone, chat, email, and social media—addressing account, technical, and financial concerns. Your contributions will help enhance customer satisfaction and drive improvements within our operations.

Key Responsibilities :

• Provide outstanding support through phone, chat, email, and social media
• Resolve issues related to account setup, verification, logins, financial matters, and technical support
• Act as a trusted advisor, particularly for clients in the sports industry
• Respond quickly to customer inquiries, feedback, and concerns
• Build strong, lasting client relationships through clear and effective communication
• Maintain service excellence while following company policies
• Suggest process improvements to enhance the customer experience

Requirements :

Why Join Us :

Ready to take the next step in your customer support journey? Apply today—we can’t wait to meet you!