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Italian Fraud & Loss Operations Specialist

Italian Fraud & Loss Operations Specialist

Recruit4Work SLLisbon
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.

🌞 Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you’re solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬 🌞

🛡️ Join the team as a Fraud & Loss Operations Specialist! 🕵️‍♂️💰

Help protect an e-commerce platform from fraud and financial loss. Be the hero behind secure transactions and happy customers! 💳🛍️✨

💼 Your Tasks

  • 🧠 Monitor transactions to catch suspicious activity
  • 🚨 Use smart tools & alerts to detect fraud
  • 📁 Investigate cases & document everything clearly
  • 🔍 Analyze losses & help build better fraud-prevention strategies
  • ✅ Follow AML, KYC, and internal compliance rules
  • 🛠️ Support in improving fraud detection systems
  • 🤝 Work closely with Legal, Compliance & Customer Service teams
  • 📊 Share findings in clear reports with the team

✅ What We’re Looking For

  • 🗣️ Italian : C2 level (native-like fluency)
  • 🗣️ English : B2 level (comfortable communication)
  • 📆 2+ years of experience in e-commerce fraud OR customer service
  • 🔍 Investigative mindset (bonus if you’ve worked with fraud, abuse, or cybercrime)
  • 🧾 Super detail-oriented & organized
  • 🧩 Great at gathering and connecting info from multiple sources
  • 💡 A quick learner who takes initiative
  • 🚀 Problem-solver with a focus on results
  • 🔥 Calm under pressure, good with disputes
  • 🧘 Works with care and focus
  • 🧑‍💻 Comfortable using Word & Excel

    • What We Offer

  • 🚀 New and modern office.
  • 📚 Full training to help you succeed.
  • 🏡 Relocation support (if applicable).
  • 🌍 We promote inter-company mobility to work at any of our sites around the world.
  • 🏥 Private health insurance, free after six months
  • 💶 Competitive wages (14 monthly payments per year)
  • 🎉 Be part of a project with real impact

    • Location

    Lisbon, Portugal

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    Operation Specialist • Lisbon