Talent.com
Foundever
French Customer Advisor for a Video Game Brand - Work from home - PortugalFoundever • Setúbal, Lisbon Metropolitan Area
French Customer Advisor for a Video Game Brand - Work from home - Portugal

French Customer Advisor for a Video Game Brand - Work from home - Portugal

Foundever • Setúbal, Lisbon Metropolitan Area
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

  • Growth
  • Wellbeing
  • Belonging
  • Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview


Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.


As a customer service specialist in this project, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

  • Proficient level of French (C1)
  • Intermediate level of English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

Go further with Foundever™
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Criar um alerta de emprego para esta pesquisa

French Customer Advisor for a Video Game Brand - Work from home - Portugal • Setúbal, Lisbon Metropolitan Area

Empregos similares

Dutch Customer Advisor For A Video Game Brand - Lisbon, Portugal

FoundeverLisbon, Portuguese Republic, PT

Dutch Customer Advisor for a Video Game Brand - Lisbon, Portugal Join to apply for the Dutch Customer Advisor for a Video Game Brand - Lisbon, Portugal role at Foundever.Do you want to be part of a... Mostre mais

 • Divulgado

French Customer Advisor — Multicultural Tech Support Lisbon

Atlean WorldLisbon, Portuguese Republic, PT

A leading HR SaaS consultancy is seeking a French Customer Advisor in Lisbon, Portugal.This position involves assisting customers via email, chat, and phone calls, becoming a product expert, and re... Mostre mais

 • Divulgado

French-Speaking Fintech Advisor — Drive Growth & Savings - €930 A Month

Fintech companyLisbon, Portuguese Republic, PT

A dynamic fintech company based in Braga, Portugal, seeks a French-Speaking Customer Advisor to join their innovative team.In this role, you will support users of a leading financial application to... Mostre mais

 • Divulgado

Remote Danish-Speaking Customer Advisor — Portugal - €1.500 A Month - Remote

International companyLisbon, Portuguese Republic, PT

An international company is seeking a Danish-Speaking Customer Advisor to provide support remotely from Portugal.This role offers stable working hours from Monday to Friday, along with a base salar... Mostre mais

 • Divulgado

French Customer Advisor - Lisbon

Talentia ConnectLisbon, Portuguese Republic, PT

This is a full-time, remote position supporting one of our global partner projects across various industries.You would be working within a large international platform that collaborates with major ... Mostre mais

 • Divulgado

French Customer Consultant - Retention - Remote In Portugal

RecruityardLisbon, Portuguese Republic, PT

Position Overview We are looking for French-speaking Customer Consultants to join the Retention team.Your main responsibility will be handling incoming calls from customers intending to cancel thei... Mostre mais

 • Divulgado

Dutch Customer Advisor In Portugal | Work From Home

BlueView TalentLisbon, Portuguese Republic, PT

Take the Next Step as a Customer Advisor Do you enjoy helping people and turning questions into positive experiences? Join a collaborative and fast-paced environment where customer satisfaction is ... Mostre mais

 • Divulgado

French-Speaking Finance Support Advisor - €920 A Month

Business Intelligence Sales ConsultantsMoscavide E Portela, Portuguese Republic, PT

Provide customer support for financial services, handling inquiries, analyzing needs, and building customer relationships.Requires French fluency and on-site availability in Braga. Mostre mais

 • Divulgado

Remote Danish-Speaking Customer Advisor — Portugal - €1.500 A Month - Remote

Service ProviderLisbon, Portuguese Republic, PT

A leading service provider is looking for a Danish-Speaking Customer Advisor to join their remote team in Portugal.This position involves handling customer inquiries through various channels, provi... Mostre mais

 • Divulgado

French Customer Advisor - Lisbon, Portugal

Sitel Corp.Lisbon, Portuguese Republic, PT

French Customer Advisor - Lisbon, Portugal Lisboa, Portugal, PT.Job Description Come and work with us.Do you want to contribute to an outstanding customer representative service?.Looking to make yo... Mostre mais

 • Divulgado

French Or Italian Customer Advisor Fully Remote

cross border talentsLisbon, Portuguese Republic, PT

French or Italian Customer Advisor Fully Remote.About the job French or Italian Customer Advisor Fully Remote.Our client is a leading entertainment company dedicated to providing a great experience... Mostre mais

 • Divulgado

French-Speaking Finance Support Advisor - €920 A Month - No Experience Required

Boeva TechMoscavide E Portela, Portuguese Republic, PT

Seeking a French-speaking Finance Support Advisor to handle customer inquiries, analyze needs, and build relationships.Responsibilities include managing accounts, identifying opportunities, and mai... Mostre mais

 • Divulgado

French-Speaking Customer Advisor (Website Solutions Project) - €890 A Month

Cross Border ClientsLisbon, Portuguese Republic, PT

French-Speaking Customer Advisor (Website Solutions Project) — Cross Border Clients is hiring on behalf of a client running a project for a leading cloud-based development platform with millions of... Mostre mais

 • Divulgado

Oferta: Customer Care Advisor (M/F) - French

GET JOB LTDLisbon, Portuguese Republic, PT

Customer Care Advisor (M/F) - French.Department: Call Center / Help Desk.Pour le permettre, notre client a développé un moyen de transmettre toutes les connaissances en permettant le passage d'info... Mostre mais

 • Divulgado

French-Speaking Retention & Sales Advisor (Remote)

smart-recruitmentsLisbon, Portuguese Republic, PT

French-speaking Retention & Sales Advisors to join one of Switzerland's leading telecommunications providers.This fully remote role in Portugal focuses on retaining customers, identifying sales opp... Mostre mais

 • Divulgado

Java Developer With French – Lisboa

SysMatchLisbon, Portuguese Republic, PT

SysMatch em Lisboa está à procura de um Java Developer com Francês para integrar um projeto dinâmico com um cliente internacional.Procuramos um candidato com licenciatura em Engenharia Informática ... Mostre mais

 • Divulgado

Opportunity For Italian /French-Speaking Video Content Analysts Lisbon & Porto

ST Global Talent ConnectLisbon, Portuguese Republic, PT

We are seeking dedicated Video Content Analysts fluent in Italian or French to join our dynamic teams in Lisbon and Porto.Relocation support is provided from Day 1, including accommodation assistan... Mostre mais

 • Divulgado

French Customer Support In Lisbon

Rocket StarsLisbon, Portuguese Republic, PT

Are you passionate about providing excellent customer service and assisting users in their needs? Join a global team and provide top-tier support to French-speaking customers in Lisbon, ensuring sa... Mostre mais

 • Divulgado

Dutch Customer Advisor For A Video Game Brand - Lisbon, Portugal

Sitel Corp.Lisbon, Portuguese Republic, PT

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Dutch Customer Advisor for a Video Game Brand - Lisbon, Portugal.Dutch Customer Advisor for a Video G... Mostre mais

 • Divulgado

Remote Bilingual French-English Customer Advisor Portugal

smart-recruitmentsLisbon, Portuguese Republic, PT

French and English Customer Consultant for a fully remote role in Portugal.You will support French-speaking customers via phone, email and chat, troubleshoot issues, and guide users through platfor... Mostre mais